At GreenRemedi, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website https://greenremedi.in/ (“Site”). By accessing or using our Site, you agree to the terms outlined below. If you do not agree, please refrain from using our Site.

Eligibility

If you are considered “incompetent to contract” under the Indian Contract Act, 1872 (including minors and un-discharged insolvents), you must inform your parent or legal guardian about this Privacy Policy and obtain their consent before registering or placing orders on our Site.

Scope

This Privacy Policy applies only to the services, features, and transactions offered directly through our Site. It does not cover third-party websites linked from our Site. We recommend reviewing the privacy statements of any external sites before sharing personal information with them.

Information We Collect

When you browse, register, or make a purchase, we may collect the following information:

• Personal details: Name, contact number, email address, billing/shipping address.

• Account details: Username, password, and payment information (credit/debit card details, UPI, bank account info, etc.).

• Order information: Product details, preferences, and transaction history.

• Technical data: IP address, browser type, operating system, referring/exit pages, and time spent on our Site.

• Cookies: Used to store session data, shopping cart contents, and preferences. You may disable cookies in your browser, but certain features of the Site may not work fully.

How We Use Your Information

We use your information to:

• Process and deliver your orders for herbal and wellness products.

• Provide personalised recommendations and improve your shopping experience.

• Communicate order updates, promotional offers, and new product launches.

• Detect and prevent fraud, misuse, or unauthorised activities.

• Comply with applicable legal and regulatory requirements.

Disclosure of Information

We may share your personal data:

• With trusted service providers (payment gateways, courier/logistics partners, IT service providers) for order fulfilment and customer support.

• When required by law, regulation, or a valid court order.

• To prevent, investigate, or act against suspected fraud, security threats, or illegal activities.

We will never sell, rent, or trade your personal details to unauthorised third parties for marketing purposes.

Security Measures

We use SSL encryption and industry-standard security practices to protect your information. Access to your personal data is restricted to authorised employees or contractors with a legitimate business need. While we take strong precautions, no online system can guarantee 100% security.

Your Choices

• Updating Information: You can log into your account to review or modify your personal details.

• Opt-Out: You can unsubscribe from marketing communications at any time by following the link in our emails.

Policy Changes

GreenRemedi reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of our Site after updates indicates acceptance of the revised terms.